Apologies for recent downtime

Hi All,

Sigh, I thought the server move had gone too smoothly. Apologies for the downtime earlier on today. This was caused by the database system crashing, we are currently investigating why it crashed, and why it wasn’t picked up sooner by our web hosting company.

I should have picked it up sooner as well, I’ve got an external monitoring company which texts and emails me if the site goes down. Unfortunately, my phone was upstairs on charge this evening and I plain didn’t hear the text arrive 🙁

The sites appear to be back up, but as yet members’ logins are not working*. Am pursuing with tech support. Will continue to find the cause of the crash and improve our monitoring so this gets picked up their end should it happen again, too.

* update, you should now be able to log in again. Please email me if you experience any problems.

Hywel.

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