Hi All,
We’ve just been notified that GameTime Enterprises, who until now have done most of the payment processing for Restrained Elegance memberships, are changing their terms and conditions and whapping a significant extra payment charge onto their services.
As a result Surfnet have decided to move all their clients who were using GameTime over to billing directly via Surfnet, and that includes us. Both back-end processors were already accepted by the Surfnet processing system, so this should be a change which they can make seamlessly inside the payment processing platform.
The only difference you should notice is that payments that previously appeared on your card statement as “GameTime Enterprises” will now appear as “SurfNet, Inc”. So don’t panic when you see that change! It is still your regular RE membership, your current rates will still apply, it’s just being processed via a different company behind the scenes.
There shouldn’t be any drama, they just asked me to inform everyone so you recognise the different charge on your card next month. Please let us know if you do have any problems, but fingers crossed this should be the only thing you notice.
Cheers, Hywel